Privacy policy 

Geminy is a Quebec company that offers Digital & Video Innovation services from design to post-production, while providing personalized support to maximize the impact of your content. Geminy is committed to protecting the privacy of its customers and users (you). Geminy is responsible for processing your personal data (Newsletters). You can contact us by email at info@geminy.ca or via our form in the "Contact" section of our website if you wish or if necessary.

This Privacy Policy explains how we use, protect and disclose your personal data that we have collected online with your consent (For our Newsletter) You acknowledge that your personal data will be collected, stored, shared and processed in accordance with this Privacy Policy. Our Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website and application that you use. To the extent that any linked websites or applications that you visit are not owned or operated by Geminy, please be aware that we are not responsible for their content, their use, or the privacy and security practices and policies of such websites or applications.

We collect personal data that you voluntarily provide to us, for our newsletter. Please note that we may combine personal data about you from different sources.

Your personal data may include your name, email address, other contact details, login/account information, marketing information, your marketing preferences and other information you may provide in your account profile.

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We don't have access to the photos on your device or cameras unless you give us permission. If you give us permission, you can manage your photos and camera settings at any time by changing the settings on your mobile device.

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Please note that any personal information you choose to post in a testimonial, reaction, review or comment can be read, collected and used by anyone. Therefore, please do not post content that you would not want to be available to others.

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Social Media Information: We operate on social media platforms including Facebook, Vimeo, Instagram, TikTok, and LinkedIn. We collect personal data when you interact with us on social media. Please note that these social media platforms may place cookies and other trackers on your device when you visit and navigate away from their pages.

The result of this information may be provided to us (usually for statistical purposes to see how users interact with our content on social media platforms). These social media platforms will also be responsible for processing your personal data. Information on how they collect and use your personal data (and how they use cookies and other technologies, including instructions on how you can opt-out) can usually be found on their respective websites in the privacy and cookies policy section.

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NB: At no time can Geminy be held responsible for the information you share on social networks.

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Survey and Contest Information: Geminy may collect personal data when you respond to surveys that we may use solely for statistical purposes and when you choose to participate in contests that we run. This personal data may include your name and contact information, as well as other personal data that you may choose to provide to us. At no time does Geminy share your information.

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Information Stored on a Device: We CANNOT access metadata and other information associated with other files stored on your computer, tablet, mobile phone or other device (collectively, “Device”), such as IP address, domain name, browser version and operating system, traffic data, web logs and other communication data, and device identifiers.

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Additionally, we CANNOT collect photos, videos, Touch ID and Face ID login features, or session identifiers for third-party service providers such as payment providers (“Device Information”).

To the extent required by applicable law, we will ask for your consent before collecting Device Information.

Please note that we have no interest in your Information on the Devices you use.

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Collection and Use of Public Information: Geminy has no interest in collecting, using, storing, transferring, sharing and disclosing your personal data that is publicly available for the purposes set out in this Privacy Policy.

We may use your personal data for various purposes which we have set out below.

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For the conduct of our business activities and to simplify the use of our services and access to our site.

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To conduct our business, including to enable you to use our Services and Site, to respond to your requests, to fulfill our obligations arising from any agreements entered into with you, and to contact you in connection with the foregoing.

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To communicate with you (regarding updates and changes) and provide you with customer support and respond to your requests, comments, questions or concerns, and to contact you in the event of a problem. These communications are provided through a variety of means, including email, SMS and “push notifications” to devices (when enabled). Calls may be recorded for training and monitoring purposes.

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Fraud prevention as required by applicable laws and regulations and best practices at all times. If false or inaccurate information is provided and fraud is identified or suspected, such information may be passed to fraud prevention agencies and may be recorded by them or by us.

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Reorganization or modification of our business in the event that we:
i- are in negotiations for the sale of our business or part of it to a third party;
ii- are transferred to a third party; or
iii- are in the process of being reorganized,

We may transfer some or all of your personal data to the relevant third party (or its advisors) as part of a due diligence process, in order to analyse any proposed transfer or reorganisation. We may also transfer your personal data to this reorganised entity or to a third party after the transfer or reorganisation for them to use for the same purposes as those set out in this policy.

We use cookies and similar technologies (including device identifiers) in connection with our site.

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What are cookies?
See the definition: https://en.wikipedia.org/wiki/HTTP_cookie

Please note that if you refuse advertising cookies, ads will still be displayed to you online. However, these ads will not be tailored to your needs.

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Other tracking technologies
Geminy does not use other tracking technologies that exist on the Web.

For example:

• Log files and IP address

• Web beacons and pixels

• Applications – SDKs and advertising identifiers​

“Do Not Track” Feature
Some web browsers have a “Do Not Track” feature that, when enabled, signals to websites that the user does not wish to be tracked. Currently, the Site does not respond to “Do Not Track” features or similar mechanisms.

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Our Website
You can manage cookies via your browser settings.

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Geminy App
A Geminy app is planned. However, we do not have a scheduled release date.

Affiliated Companies
We may share the personal data we collect about you with any subsidiaries and affiliates of Geminy.

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As our business evolves, we may acquire, establish, or transfer business units or subsidiaries. Customer data is one of the business assets transferred in such a transaction. In such a situation, your personal data would only be used in accordance with this privacy policy.

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Third parties (in accordance with law or regulation)
We may disclose your personal data when required to do so by law or regulation and when we believe that such disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on us.

We may collect, use, store, transfer, share and disclose non-personal information for any purpose (subject to applicable law).

Security
No data transmission over the Internet or websites can be guaranteed to be secure from intrusion. However, Geminy uses commercially reasonable efforts to protect its customers' personal data.

Our retention periods for personal data depend on business needs as well as legal requirements.

We will retain your personal data for as long as we use it (Newsletters). We may continue to retain it after we have ceased to use it for certain legitimate business purposes. For example, if you have opted out of receiving marketing communications from us, we will retain a limited number of details about you to ensure that we are able to honour your unsubscribe request. We may also continue to retain your personal data to meet our legal requirements or to defend or exercise our rights.

The length of time we retain your personal data will depend on the purposes for which we need to retain it. When we no longer need to retain it, we will securely delete or destroy it in accordance with our record retention policy.

We regularly review and update this privacy policy from time to time as our services and use of personal data evolve. If these changes are material, we will take steps to notify you.

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We will update the date of this document whenever it is modified.

Last updated

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August 6, 2024